Samsung Tizen Setup Guide

This is a detailed step-by-step guide to setting up the Signital app on your Samsung Tizen device.

Table of Contents

• Prerequisites
• Installation Steps
  • Step 1: Prepare Your Device
  • Step 2: Install Signital App
  • Step 3: Launch and Configure
• Troubleshooting
• FAQs
• Support

Prerequisites

Before you begin, ensure you have:

• A Samsung Tizen device.
• An active Signital account (opens in a new tab).
• A stable internet connection.

Installation Steps

Step 1: Prepare Your Device

1. Turn on your Samsung Tizen device and ensure it is connected to the internet.
2. Navigate to Settings and select Support.
3. Select Check for Updates to ensure your device is up to date.

Step 2: Install Signital App

1. Open the Samsung App Store (Apps).
2. Navigate to the Search icon (magnifying glass) in the top-right corner.
3. Type "Signital" into the search bar.
4. Select the Signital app from the search results.
5. Click Install to install the app.
6. Wait for the installation to complete.

Step 3: Launch and Configure

1. After installation, click Open to launch the Signital app.
2. A 5-character code will be displayed on your screen.
3. If you have already created a display in Signital:
   • Go to your Displays page (opens in a new tab) and select your display.
   • Click the Connect button.
4. If you have not created a display:
   • Go to the Displays page (opens in a new tab).
   • Click Create New Display, fill in the required details, and then click Connect.
5. In the Connect Dialog:
   • Select the Samsung Tizen option.
   • Enter the 5-character code displayed on your device.
   • Click Connect.
6. Your device should now be connected to your Signital display.
7. The content assigned to the display will start showing on your screen.

Troubleshooting

• App Not Found in Search:

  • Ensure your Samsung Tizen device is connected to the internet.
  • Check that your device is compatible and updated to the latest software version.

• 5-character Code Not Displayed:

  • Restart the Signital app.
  • Check your internet connection.

• Unable to Install the App:

  • Ensure you are signed in to your Samsung account.
  • Verify that your Samsung Tizen device is connected to the internet.

FAQs

Q: Is Signital compatible with all Samsung Tizen devices?

A: Signital supports most Samsung Tizen devices. For optimal performance, ensure your device is running the latest software version.

Q: Do I need a Samsung account to install Signital?

A: No, a Samsung account is not required. You only need a basic Samsung account to access the Samsung App Store.

Q: Can I use the Samsung Tizen device for other purposes while running Signital?

A: No, you need to dedicate your Samsung Tizen device to Signital.

Support

If you need assistance, please contact our Support Team.